How quickly will my order be shipped?

If the item is in stock the order will be shipped within 1-2 days.
If the item is out of stock the order will be shipped in approximately 5-10 days.

How do I prevent the silver from tarnishing?

Best practice is to keep your jewelry dry and in a bag or box, limiting its exposure to moisture and air. You can also keep an anti-tarnish strip in the bag or box with your jewelry. 

What is your return policy?

You may return an item within 30 days of purchase for a refund or exchange. To complete your return, a receipt or proof of purchase is required.

To return your product, you should mail your product to: 736 N. Elmwood, Oak Park Illinois US 60302

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I can't guarantee that I will receive your returned item.

Do you do custom orders - such as specific color combinations or sizes?

I can do specific colors or sizes if I have the materials. Email alix@alixmikesell.com with your request. No guarantees, but it doesn't hurt to ask!