Orders made after December 21st will not be shipped until early January 2023!!

FAQ

How quickly will my order be shipped?

If the item is in stock the order will be shipped within 1-2 days.
If the item is out of stock the order will be shipped in approximately 5-10 days.
 

How do I prevent the silver from tarnishing?

Best practice is to keep your jewelry dry and in a bag or box, limiting its exposure to moisture and air. You can also keep an anti-tarnish strip in the bag or box with your jewelry. 

What is your return policy?

You may return an item within 30 days of purchase for a refund or exchange. To complete your return, a receipt or proof of purchase is required.

Shipping 
To return your product, you should mail your product to: 736 N. Elmwood, Oak Park Illinois US 60302

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I can't guarantee that I will receive your returned item.

Do you do custom orders - such as specific color combinations or sizes?

I can do specific colors or sizes if I have the materials. Email alix@alixmikesell.com with your request. No guarantees, but it doesn't hurt to ask!