How quickly will my order be shipped?
If the item is out of stock the order will be shipped in approximately 5-10 days.
How do I prevent the silver from tarnishing?
Best practice is to keep your jewelry dry and in a bag or box, limiting its exposure to moisture and air. You can also keep an anti-tarnish strip in the bag or box with your jewelry.
What is your return policy?
You may return an item within 30 days of purchase for a refund or exchange. To complete your return, a receipt or proof of purchase is required.
To return your product, you should mail your product to: 736 N. Elmwood, Oak Park Illinois US 60302
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I can't guarantee that I will receive your returned item.
Do you do custom orders - such as specific color combinations or sizes?
I can do specific colors or sizes if I have the materials. Email firstname.lastname@example.org with your request. No guarantees, but it doesn't hurt to ask!